Description:

People are often fired for the same reason they were hired: how they get along with others. While job performance problems can be overlooked, behavioral issues often cannot be. Toxic employees are people whose behavior causes trouble with worker engagement and productivity. Toxic workers can devastate team spirit and their actions can lead to increasing worker absenteeism, increasing worker turnover, mutinies against management, and interpersonal relationships within work groups. Hear in this webinar who toxic workers are and how to spot them and what to do about their behaviors.

You have to deal with toxic behaviors from difficult-to-work-with employees. This session will equip you to do that in simple, step-by-step approaches. When you finish, you will have guidelines to help you do your job as a supervisor or manager more effectively by being able to deal with those behaviors.

Session Highlights:

• Learn to spot toxic employees
• Categorize toxic employees
• Learn the range of problem behaviors from toxic employees that can influence work groups
• Discover approaches to dealing with each type of toxic employee
• Discuss what to do when efforts to turn around a toxic employee do not work

Learning Objective:

Many HR managers and operating managers have heard about such concepts as “behavioral coaching” and “corrective action.” But they have never had step-by-step skill building around those topics in an effort to help them do their jobs and work effectively with so-called toxic behaviors from difficult-to-work-with-people. This webinar will address how to do deal with those behaviors and those people. Working effectively with people is key to effective daily supervision, and yet it is a topic typically neglected in educational programs geared to training managers. This session will provide that training.

Who Should Attend:

• All Employers
• Business Owners
• Company Leadership
• Compliance professionals
• HR Professionals
• Administrators
• Managers/Supervisors
• Employers in all industries
• Small Business Owner

Speaker Profile:

William J. Rothwell, Ph.D. SPHR, SHRM-SCP, CPLP Fellow is a Professor in the Masters of Professional Studies in Organization Development and Change program and also in the Ph.D. program of Workforce Education and Development at The Pennsylvania State University. He is also President of his own consulting firm, Rothwell & Associates, and has authored, co-authored, edited, or coedited 127 books since 1987. His recent books since 2017 include Organization Development (OD) Interventions: Executing Effective Organizational Change (Routledge, 2021); Virtual Group Coaching: Process Consultation Reimagined (Routledge, 2021); The Essential HR Guide for Small Business and Start-Ups (Society for Human Resource Management, 2020); Increasing Learning and Development’s Impact Through Accreditation (Palgrave, 2020); Workforce Development: Guidelines for Community College Professionals, 2nd ed. (Rowman-Littlefield, 2020); Human Performance Improvement: Building Practitioner Performance, 3rd ed. (Routledge, 2018); Innovation Leadership (Routledge, 2018), Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation (CRC Press, 2017), Marketing Organization Development Consulting: A How-To Guide for OD Consultants (CRC Press, 2017), Assessment and Diagnosis for Organization Development: Powerful Tools and Perspectives for the OD practitioner (CRC Press, 2017).